Q1
Who are we?
We are a professional manufacturer providing one-stop storage shelf solutions. A shelf factory specializing in design, production and sales, with genuine quality and excellent service.
Q2
What materials are used for the loft platform?
The loft platform is constructed from high-quality Q235 cold rolled steel, offering durable performance. Different floor types such as Wood Plywood, Galvanized Sheet, or Steel Gusset are available.
Q3
How about the quality? Will it rust?
The electrostatic powder coating surface is anti-corrosive and anti-rust, preventing rusting.
Q4
Can you customize and provide samples?
Yes, we provide customized services and samples for our customers and charge a reasonable sample fee, which can be refunded when placing a bulk order next time. The transportation of the samples shall be borne by your side.
Q5
What should I do if I encounter problems during installation?
We will provide detailed installation videos for each type of shelf. If necessary, we can also do it by phone, in person or via video.
Q6
What is the process for purchasing customized products?
Free design → Confirm drawings → Quotation → Confirm PI → Arrange deposit → Production → QC inspection → Payment amount → Shipment.