Q1Who are we?
We are a professional manufacturer providing one-stop storage shelf solutions. Our factory specializes in design, production and sales, focusing on delivering genuine quality and excellent service.
Q2How about the quality? Will it rust?
The quality is highly durable. The electrostatic powder coating surface is anti-corrosive and anti-rust, which effectively prevents rusting under standard warehouse conditions.
Q3Can you customize and provide samples?
Yes, we provide customized services and samples for our customers. We charge a reasonable sample fee, which can be fully refunded when placing a bulk order next time. The transportation cost of the samples shall be borne by your side.
Q4What should I do if I encounter problems during installation?
We will provide detailed installation videos for each type of shelf. If necessary, we can also assist you via phone, in person, or through video guidance.
Q5What is the process for purchasing customized products?
Free design
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Confirm drawings
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Quotation
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Confirm PI
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Arrange deposit
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Production
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QC inspection
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Payment amount
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Shipment
Q6What is the general lead time for production?
The standard production time depends on the specific order details and specifications. Typically, it takes around 15 to 25 working days after receipt of the deposit.