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Frequently Asked Questions
Who are we?
We are a professional manufacturer providing one-stop storage shelf solutions. Our factory specializes in design, production, and sales, offering genuine quality and excellent service.
How about the quality? Will it rust?
Our products feature an electrostatic powder coating surface that is anti-corrosive and anti-rust, effectively preventing rusting and ensuring long-term durability.
Can you customize products and provide samples?
Yes, we provide customized services and samples. We charge a reasonable sample fee, which can be refunded when placing a bulk order. Transportation costs for samples are borne by the customer.
What if I encounter problems during installation?
We provide detailed installation videos for each type of shelf. If necessary, we can also offer guidance via phone, video call, or in person.
What is the process for purchasing customized products?
Free design → Confirm drawings → Quotation → Confirm PI → Arrange deposit → Production → QC inspection → Balance payment → Shipment.
What materials are used in the construction?
We use high-quality Q235 cold rolled steel to ensure maximum strength and weight capacity for industrial and warehouse storage needs.